Shipping policy

Last Updated: August 17, 2026

This Shipping Policy outlines processing times, delivery timelines, shipping fees and other delivery‑related information for orders placed at www.celvaraia.shop.
1. Order Processing
All orders are processed after payment confirmation.
Order Processing Time:

Orders are typically processed within 1‑3 business days. Processing does not include weekends or public holidays in United Kingdom.
2. Domestic Shipping (United Kingdom)
Estimated Delivery Time:

After processing, domestic orders are expected to arrive within 6‑9 business days.
Shipping Fees:

Free shipping applies to eligible orders. Shipping charges will be displayed at checkout before you complete purchase.
3. Order Tracking
When your order has been dispatched, you will receive shipping confirmation email with tracking number. You can monitor delivery status using the provided tracking information.
4. Delivery Issues
If your tracking shows delivered but you have not received your parcel, please contact us promptly. We recommend checking with neighbours, building reception or local courier depot.
We are not liable for lost parcels marked as successfully delivered by courier service.
5. Customs & International Orders
At this time we primarily ship within United Kingdom. If international shipping is available for your destination, any import duties, customs fees or local taxes are responsibility of customer.
6. Contact Information
For shipping‑related enquiries please contact us:
Brand Name: Celvaraia
Website: www.celvaraia.shop
Email: hello@celvaraia.shop
Phone: +44 7279 343684
Business Address:

53 The Parade, Roath, Cardiff CF24 3AB, United Kingdom
Support Hours:

Monday – Saturday: 9:00 AM – 6:00 PM GMT

Sunday: Closed
We aim to respond to customer inquiries within 24‑48 business hours.